Privacy Policy

ZANE ARTS, Inc. ("ZANE ARTS") handles the personal information of users who use the online shop service [ZANE ARTS Official Online Store] ("Service") operated by the company, shall be handled in accordance with the following policies.

1. Definition of Personal Information

In this policy, "personal information" refers to information about a living individual that falls under any of the following.

  • Identified by name, date of birth, and other descriptions included in the information (any information written or recorded in documents, drawings, or electromagnetic records, or expressed using voice, movement, or other methods) Information that can identify an individual (including information that can be easily compared with other information and thereby identify a specific individual).
  • Information that include a personal identification code.

2. Purpose of Use

ZANE ARTS acquires users' personal information by lawful and fair means and uses it for the following purposes.

(1) Information regarding the use of this site, etc.

  • To receive orders, ship purchased products, settle payments, manage member accounts, and provide other services.
  • For necessary communications such as maintenance and other important notices
  • To respond to inquiries from users (including verifying identity)
  • To disseminate information regarding this service and our other services (including information on restocking, campaigns, etc.)
  • To confirm that the user who wishes to register for use has not violated these Terms in the past or been subject to disciplinary action such as usage restrictions or cancellation of membership registration.
  • To improve the functionality of this service and develop new services
  • To investigate and analyze user usage status of this service, and to create and provide related statistical information.
  • For the distribution of behavioral targeting advertisements provided by internet advertising companies

(2) Employment applicant information

  • Recruitment/recruitment activities To contact and provide information to applicants, and for other recruitment/recruitment activities.

(3) Information regarding information communication terminals and information obtained using cookies, etc.

When using this site, when you come into contact with advertisements or content related to this site, or when you enable cookies, etc. (including web beacons, UIDs, and other technologies, hereinafter simply referred to as "cookies, etc.") If you do so, we will automatically obtain information about the PC, mobile phone, tablet, or other information and communications device you used, as well as information through cookies, etc. Our company obtains the following information from information communication terminals and cookies, etc.

  • Information related to the device identification of information communication terminals such as terminal IDs, mobile advertising identifiers, etc.
  • OS information of information communication terminals, information regarding connection to the Internet
  • Location information
  • Referrer
  • IP address
  • Time stamps related to the URL viewed and the date and time of viewing
  • Server log information other than the above
  • Information regarding displayed or searched products or services, etc.

ZANE ARTS will not use acquired personal information beyond the scope necessary to achieve these purposes of use, unless we have the consent of the user.

However, ZANE ARTS may change these purposes of use only to the extent that it is reasonably deemed to be related to the purpose of use before the change. In this case, we will revise this privacy policy regarding the changed purpose of use and publish it on this website.

3. Provision of Personal Information to Third Parties

(1) ZANE ARTS will not provide users' personal information to third parties except in the following cases.

  • When there is user consent.
  • When provision is required based on laws and regulations.
  • When it is necessary to protect human life, body, or property, and it is difficult to obtain the user's consent.
  • When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the user's consent.
  • In cases where it is necessary to cooperate with a national institution, local government, or a person entrusted by them in carrying out affairs stipulated by law, and obtaining consent from the user will hinder the execution of said affairs. If there is a risk of harm.
  • When personal information is provided due to business succession due to merger or other reasons.
  • Other cases permitted by law.

Notwithstanding the preceding paragraph, ZANE ARTS may entrust the handling of users' personal information to external companies to the extent necessary to achieve the purpose of use set forth in the preceding article, and this may include delivery companies, distribution warehouses, etc. included.
In this case, ZANE ARTS will exercise necessary and appropriate supervision to ensure the safe management of personal information at the outsourcing company, such as by concluding a contract with the outsourcing company that includes confidentiality.

4. Safety Control Measures

ZANE ARTS will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and other security management of personal information, and will provide necessary and appropriate supervision of employees.

5. Request for Disclosure of Personal Information, etc.

If we receive a request for disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to a third party (hereinafter referred to as "disclosure, etc.") of the user's personal information held by ZANE ARTS, we will respond without delay in accordance with laws and regulations. Please note that even if we receive a request for disclosure, etc. from a user, we may not respond to such disclosure based on laws and regulations.
If you wish to request disclosure of personal information, please contact the inquiry desk below.

6. Changes to Privacy Policy

ZANE ARTS may make changes to this policy as necessary. In this case, the revised Policy will become effective from the time it is posted on this website.

7. Contact Us

If you have any questions or complaints regarding our handling of personal information, please contact us using the contact information below.

7190-2 Shimauchi, Matsumoto City, Nagano, JAPAN 390-0851
Email address:

Revised as of April 1, 2024