Privacy Policy

ZANE ARTS, Inc. ("ZANE ARTS") handles the personal information of users who use the online shop service [ZANE ARTS Official Online Store] ("Service") operated by the company, shall be handled in accordance with the following policies.

Article 1 (Definition of Personal Information)

In this policy, "personal information" means information about a living individual that falls under any of the following categories

• (i) Any information that can identify a specific individual by name, date of birth, or other description (any matter described or recorded in a document, drawing, or electromagnetic record, or expressed by voice, motion, or other means) contained in such information (including information that can be easily cross-checked with other information and thereby identify a specific individual). (This includes information that can be easily matched with other information and thereby identify a specific individual.)
• Items containing personal identification codes

Article 2 (Purpose of Use)

We will acquire users' personal information by legal and fair means and use it for the following purposes.

(1) Information related to the use of this Site, etc.

• To accept orders, ship purchased products, settle payments, manage member accounts, and provide other services.
• To contact you as necessary, such as for maintenance or other important notices
• To respond to inquiries from the User (including to verify the identity of the User).
• To send out information regarding this service and our other services (including notices of restocking and information on campaigns, etc.)
• To confirm that the user who wishes to register for use has not previously violated these Terms of Use or been subject to any restrictions on use, cancellation of membership, or other punishment.
• To improve the functionality of this service and to develop new services
• To survey and analyze user usage of the Service, and to create and provide related statistical information
• To deliver behavioral targeting advertisements provided by Internet advertising companies

(2) Employment applicant information

• To contact and provide information to applicants for recruitment and recruiting activities, and for other recruitment and recruiting activities

(3)Information about information communication terminals and information obtained through the use of cookies, etc.

When you use the Site, come into contact with advertisements or content related to the Site, or enable cookies, etc. (including web beacons, UIDs, and other technologies, hereinafter simply referred to as "cookies, etc.") (including web beacons, UIDs, and other technologies, hereinafter simply referred to as "Cookies, etc.") are enabled, we automatically obtain information about the PC, cell phone terminal, tablet, or other information communications terminal used by the customer and information through the Cookies, etc. We obtain the following information from information communication terminals and Cookies, etc.

• Information related to the aircraft identification of information communication terminals, such as terminal IDs, etc. and mobile advertising identifiers
• Information on the operating system of information and communication terminals and information on their connection to the Internet
• location information (as used by location-based services, e.g. GPS position)
• referrer
• IP address
• Timestamp of the URL viewed and the date and time of the visit
• Server log information other than the above
• Information about the products or services displayed or searched for

Except with the consent of the user, we will not use the personal information we have acquired beyond the scope necessary to achieve these purposes of use.

However, the Company may change these purposes of use only to the extent reasonably deemed relevant to the purposes of use before the change. In such cases, the Company shall revise this Privacy Policy and publish the revised purposes of use on this website.

Article 3 (Provision of Personal Information to Third Parties)

We will not provide users' personal information to third parties except in the following cases

• If the user consents to the use of the information.
• When the provision of the information is required by law.
• When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the user.
• When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the user.
• When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the User may impede the execution of such affairs.
• When personal information is provided as a result of the succession of business due to a merger or other reasons.
• Other cases permitted by laws and regulations.

Notwithstanding the preceding paragraph, we may outsource the handling of users' personal information to outside companies, including delivery companies and logistics warehouses, to the extent necessary to achieve the purposes of use described in the preceding article.
In such cases, we will enter into a confidentiality agreement with the outsourced company, and will exercise necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely.

Article 4 (Security Control Measures)

We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and otherwise ensure the safe management of personal information, and will provide necessary and appropriate supervision of our employees.

Article 5 (Request for Disclosure of Personal Information)

When we receive a request for disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party (hereinafter referred to as "disclosure, etc.") of a user's personal information in our possession, we will comply with the request without delay in accordance with the law. (hereinafter referred to as "Disclosure, etc."), we will respond to such request without delay in accordance with the laws and regulations. Please note that we may not respond to a request for Disclosure, etc. in accordance with laws and regulations, even if we receive a request for Disclosure, etc. from a user.
If you wish to make a request for disclosure, etc., of personal information, please contact us at the inquiry desk below.

Article 6 (Changes to Privacy Policy)

The Company may change this Policy from time to time as necessary. In such cases, the revised policy will take effect from the time it is posted on this website.

Article 7 (Contact for Inquiries)

If you have any questions or complaints regarding our handling of personal information, please contact us using the contact information below.

7190-2 Shimauchi, Matsumoto City, Nagano Prefecture, 390-0851 Japan
Zane Arts Inc.
E-mail address: info@zanearts.com

April 1, 2024 Revised