Shipping

Shipping costs vary depending on your location, and the weight of your package. A separate shipping cost will be charged for each product.

Depending on the country or region, additional customs charges (import tax, VAT value added tax, customs fees, etc.) may be required.

At this time we are unable to offer import duties and tax estimates or prepay services at checkout for international customers. Please note, depending on location and order value, you may be subject to customs fees prior to delivery. Before selecting a shipping service please consult with your local authorities to inquire about potential fees. Any import fees incurred are the sole responsibility of the customer to understand and pay. When considering customs declarations, please note that the declared value of your package is the full value of the items purchased. Even if you purchased items at discount, the declared value will show the full cost without discount.

You can check the approximate customs duty rates at websites such as below.
https://findrulesoforigin.org/
*This is only a reference. Please note that customs duty rates may differ depending on your country or region.

We will ship your order via DHL.
After shipping, we will send you a tracking number via email.

[Available Locations]
Hong Kong
Macau
Indonesia
Malaysia
Philippines
Singapore
Thailand
Vietnam
Australia
New Zealand
Canada
United States
(We are unable to ship to California due to PROPOSITION 65 (PROP 65) regulations.)
Austria
Belgium
Bulgaria
Switzerland
Czech Republic
Germany
Denmark
Spain
Finland
France
United Kingdom
Greece
Croatia
Hungary
Ireland
Italy
Netherlands
Norway
Poland
Portugal
Sweden
Slovenia
Slovakia
United Arab Emirates

Your order will be shipped within 3 to 7 business days after it is placed.
It will take approximately 5 to 20 business days for the product to be delivered after shipping.
You can check the status of your package after shipping from the tracking number in the shipping notification email.

If you wish to make any changes before shipping, please reply to the order confirmation email or contact us at "global@zanearts.com".

Note: We may not be able to accommodate your request depending on the status of shipping arrangements.
After receiving the shipment completion email, please contact the shipping company.

We are not responsible for loss of packages shipped overseas.
Please contact the shipping company directly.

We cannot be held responsible for damaged packages during shipment.
Please contact the shipping company directly.

If the product is returned due to refusal of delivery or long-term absence, the order will be canceled.
Please note that in such cases, the amount refunded will be the amount minus the credit card cancellation fee and any fees associated with delivery, such as round-trip shipping fees.